Q1
Is this risky?

A1
All trading has risk and this is no different. Our system is programmed to find the highest probability for successful trades. You should always start with smaller amounts and never trade with more than you can afford to lose.

Q2
What is the minimum age requirement to be a member?

A2
18 Years old

Q3
Can I advertise or make my own business cards?

A3
Yes, you can make your own business cards and advertise. Advertisements may be reviewed by 1 Click Trading System in line with maintaining our corporate image. You must make it clear that you are acting in the capacity of an Affiliate. If using logos, you must use the official Affiliate Logos.

Q4
How does 1 Click Trading System promote its services?

A4
We promote our crypto trading service through our network of Affiliates. In lieu of traditional advertising methods, we simply pay independent people that refer new members to 1 Click Trading System. All sales of subscriptions must go through a replicated website (indicated by the affiliate’s personalized web address)
Example www.1clicktradingsystem.com/johndoe

Q5
What forms of payment does 1Click accept?

A5
Bitcoin

Q6
Is the site protected and secure for transactions and trading?

A6
Absolutely yes. The site, back office and all information are secure. We utilize an SSL, the same way banks and other secure sites do (128-bit encryption (High); RSA with 1024-bit exchange, etc). Look for the padlock at the bottom or top of your browser window, near the address bar.

Q7
When sharing 1 Click Trading System, what web address do I use?

A7
You use the unique website URL which you created during the "Join Now" process. That link is in your "My Office" on the “My Account” tab. The website address is the 1 Click Trading System web address followed by a forward slash and the extension that you chose.
Example: www.1clicktradingsystem.com/johndoe

Q8
Do I have to refer people to 1Click to use the trading services?

A8
No. If you register as a customer, you can simply use the trading service. You will get all the help and support you need to set up everything for 1 Click trading or AutoClick trading. If you want to introduce others to the programme, you are free to do so, but you will automatically upgrade to Affiliate status. Do not worry, it will not cost you any more money, but it allows you to introduce others if you want to in order that you can earn commissions. It also gives you access to a free “done for you” marketing suite.

Q9
What is the minimum amount of money I need available to trade, for this to be worthwhile?

A9
It depends on so many factors. If you are planning to pay your monthly subscription from other funds, then around $20 US seems to be the lower limit set by the exchanges that we use, although the exchange may vary this at any time, but has nothing to do with 1Click. So, if you only want to trade one $20 trade at a time, fund your exchange with $25 to take account of exchange fees.
If you want to make enough profit from your trading every month to pay your subscription and make a little bit of growth in your trading fund as well, then between $800 and $1,000 seems to be the right starting point. Something "worthwhile" for one trader may not seem to be worthwhile for another. So it is a subjective question and only you can answer that.

Q10
How many trade signals should I get per day?

A10
That is totally dependent on the market. We do not invent signals just to show our members we are still here. If there are no good signals generated, then there will be none put out. However, some days there are 8 to 10 signals presented. We have no control over it.

In your exchange, you keep your money in USDT, a stable coin, also known as Tether. When we identify that one of our chosen coins is about to increase in value compared to USDT, we send a signal to your exchange account for you to buy your pre-specified amount of that coin using your USDT (AutoClick mode) or we send a notification to the app on your phone to alert you so that you can choose to take the trade in 1Click mode, or not.
When we identify that one of our chosen coins is about to decrease in value compared to USDT, we send a signal to your exchange to sell all of your holdings of that coin.

Trading with 1Click is very simple:

Step 1 - Register for free
Step 2 - Open an exchange account
Step 3 - Deposit into your exchange account and convert to USDT
Step 4 - Create API and Secret Keys in your exchange account
Step 5 - Copy API and Secret Keys into your 1Click back office
Step 6 - Set your trading amount and select auto or manual click
Step 7 - Download the app (optional if using AutoClick)
Step 8 - If you are not on AutoClick, switch on your notifications to be alerted when a trade signal is sent to you.

Review the information under the "Affiliate" tab. It gives a very brief overview. If you have not already joined 1Click, get back to the person that introduced you to 1Click and ask them to show you how our referral plan works. If you do not have a referral link, reach out to support@1clicktradingsystem.com. They will put you in touch with someone that can help you.

Q1
How do I register?

A1
You must be invited to join by an existing member. To do this, an existing member will supply you with their affiliate link. Follow this link to the site. In the top left-hand corner of the web page, you will see the details of the person that invited you. Make a note of their details as they will be your first point of contact for help and support. Then click on the “Join” option on the menu and complete all the relevant fields.

Q2
What are my options for registering with 1Click?

A2
You have the option to register as a free trial member, a customer or an Affiliate. If you are unsure, register for the 14 days’ free trading trial. You can always upgrade later after you find out more. You can upgrade by selecting “Subscribe” from the "My Office" menu at any time.

Q3
How do I activate my 14 days free trial?

A3
Select that option when you first register. You will not be taken to a payments page and you can get on with setting up your exchange account and depositing some crypto. You can always go to the payments page by selecting the “Subscribe” option from the "My Office" menu.

Q4
Do I have to wait 14 days to subscribe?

A4
No. Once you are confident that 1Click is doing what we said, you can subscribe any time you want to. You can return to the payments page by selecting the “Subscribe” option from the "My Office" menu.

Q5
What happens at the end of the 14 days’ free trading trial?

A5
You have the option to not subscribe and do nothing. In that case, 1Click will not send any further signals to your exchange, not even to SELL any trades that may still be open. You also have the option to subscribe as a customer or as an Affiliate. If either of these options are selected, the signals will continue. Being an Affiliate means that you will have access to the 1Click Marketing System and the Botsii messenger bot.

Q6
Do I have to have a Bitcoin wallet to join 1Click?

A6
No. The Bitcoin address and Litecoin addresses must be entered into your accounts page before you can make a withdrawal of your commissions. They do not need to be entered immediately. You have a Bitcoin wallet from which you transferred the original subscription. If that was not your own Bitcoin wallet, you will need to get one. There is plenty of information about how to get a Bitcoin wallet on the Internet. Failing that, reach out to the person that introduced you, or the person that introduced them. etc. Someone will be able to talk you through how to do this. There is a video in your back office that will help with this.

Q1
What is an API key and why do I need one?

A1
Your money is safe in your exchange account and no one can touch it except you. When 1Click wants to send a signal to your exchange account to place a trade, sell a trade or to get information for you to view in the app, the exchange needs to know that 1Click has your permission to do that. So, the exchange asks you to create an API (application programming interface) Key and to give it the permissions that you want to give to 1Click. You then copy that API Key into 1Click so that, when 1Click sends information to your exchange or asks for information from your exchange, your exchange knows that you have authorized only those specific transfers of information. It is all designed to keep your money safe. The secret key adds a very high level of security to this process since it cannot be retrieved or viewed, even within your exchange.

Q2
How does 1Click communicate to my exchange account on my behalf?

A2
Once the API keys are created with the correct permissions, paste the API key and the secret key into the correct boxes in the “Exchange” page. Select the amount you want to trade in USDT, per trade and select “AutoClick” option, if you do not want to rely on taking the trades manually. Every time a BUY signal is sent to your exchange, all of this information is bundled into the data stream so that your exchange knows exactly what you want it to buy on your behalf. A SELL signal is even easier. It simply tells the exchange to sell all of your holdings of the specified coin.

Q3
How do I set up the API and Secret Keys?

A3
Watch the video in your back office about how to set up the API and secret keys. It is important to get this right. 95% of problems reported to 1Click Support are to do with API and Secret keys not being set up correctly

Q4

What coins should I deposit into my exchange account?

A4

When you first deposit funds into your exchange trading account, we recommend that you convert it to USDT then wait for 1Click to send signals to your account to BUY whichever coin is about to rise in price. Bear in mind that if the market is already trending up or trending down, the first signal to BUY may take a while to come through. This is not financial advice and you are free to buy any coins that you like on the exchange as it is your money. However, 1Click can only buy or sell BTC, ETH, TRX and ADA at the moment.

Q5
Why is my exchange not taking trades?

A5.1
One thing to note is that Kraken does not deal with TRX/USDT, which is one of the coins that we trade with. So any trades for TRX/USDT will not be taken by Kraken.

A5.2
The second thing is that you must have USDT in your trading account. If it is in your main account (wallet), it will not be placed on trades. Transfer your money to the trading account (spot account) for it to be placed on trades by 1Click. The main account (wallet) is for making deposits and withdrawals.

A5.3
The third thing is that you must have at least enough in your trading account to buy the size of trade that you have specified in your 1Click profile (on the app) or exchange settings (on the web site). For example, if you have a trading fund of $500, set up the trade size to $50 per trade. That way you can take a number of trades as the signals come through. You can set this to whatever size you want but remember to take fees into account. Therefore, if you have $500 in your account and set the trade size to $500, you will never take a trade. Adjust for fees of say $20 and make the trade size $480 or even $475, then you will be able to take just one trade. I would suggest going nearer to 10% to take a lot of trades rather than only taking one trade. It allows you to spread the risk and take more good trades to balance out the odd poor trade, but it is your choice.

Q6
How much should I set as the amount per trade?

A6
This is not financial advice. This is a common strategy that many 1Clickers start with and them modify to suit their needs over time. Set the amount per trade to 10% of your total fund. Come back regularly as your total grows and increase the amount per trade. As you gain experience, you may want to increase or decrease your amount per trade based on your personal preferences and prevailing market conditions. It is always your choice, but 10% is a good starting point.

Q7
How can I check if my API keys have been set up correctly?

A7
To see if the API keys are set up, check the main page of the App on your phone. Where you see across the bottom "BTC - X.XXXXXX ETH - X.XXXXXX USDT - XX.XX", if the X's are numbers and reflect the balances in your exchange account, the API keys are set up correctly. If the X's are replaced with blank spaces or random symbols, the API keys are not set up correctly. After setting up the API keys, the exchange may take 30 to 60 minutes to update these figures in your App.

Q1
How do I take the trades when I receive the signals?

A1
If you have selected “AutoClick” you do not need to do anything. 1Click will identify that you have opted for AutoClick and will send the BUY or SELL signal to your exchange on your behalf. If you have not selected “AutoClick”, make sure your notifications for the app on your phone are switched on, then, when you hear the notification, simply open the app and select with 1Click whether to BUY that trade or not.

Q2
How does 1Click communicate to my exchange account on my behalf?

A2
Once the API keys are created with the correct permissions, paste the API key and the secret key into the correct boxes in your “Exchange” page. Select the amount you want to trade in USDT, per trade and select “AutoClick” option, if you do not want to rely on taking the trades manually. Every time a BUY signal is sent to your exchange, all of this information is bundled into the data stream so that your exchange knows exactly what you want it to buy on your behalf. A SELL signal is even easier. It simply tells the exchange to sell all of your holdings of the specified coin.

Q3
I received a message saying that I could not take the trade because of an error. What does it mean?

A3
This message means that 1Click tried to send the BUY signal to your exchange but did not receive the correct response from your exchange. This indicates that the API key and Secret Key required by your exchange are not set up correctly in your 1Click account. Watch the video in your back office about how to set up the API keys, delete the current keys and generate new ones.

Q4
I received a message saying that I have insufficient funds. What does it mean?

A4
In the 1Click exchange page, you have set up an “amount per trade”. When a BUY signal is sent to your exchange, embedded in the data stream is that amount in USDT. Your exchange will try to buy the coins specified in the signal in the amount that you have stated. If your funds are already tied up in other trades or you have set the “amount per trade” too high, the attempt to buy coins will fail. So your exchange either buys that number of coins or nothing. In that case, you will receive this error message. You need to take into account that the exchange charges fees every time you buy coins. Therefore, if you have 100USDT in your exchange USDT account, you will probably only be able to take trades to the value of approximately 93USDT, depending on the exchange fees.

Q5
I have not received a signal today. Is that normal?

A5
We can only send signals when the market presents us with potential trades. If prices are trending downwards or upwards, we may stay in trades or out of trades for extended periods of time to maximize profits. This means that there may be a long time between the signals that we send out.

Q6
I often see notifications of trades on my phone but the same alerts are not visible in the App. Is that normal?

A6
Alerts stay on the app for 6 minutes or until they are taken manually. If the trade is taken automatically, the alert stays in the app for 6 minutes. The "notification" in your phone stays visible according to the settings of your phone, but normally until dismissed.

Q7
How will I know when 1Click has placed a trade for me?

A7
In the app on your phone, under "My Trades" you will see a pale blue "Bought" panel.

Q8
How will I know when 1Click has sold trades for me?

A8
In the app on your phone, under "My Trades" you will see a dark blue “Sold” panel.

Q9
What happens when 1Click want to sell?

A9
When 1Click issues a SELL trade, all of your holdings of that coin in your trading wallet are sold for USDT. This happens irrespective of whether the coins were bought by AutoClick, manually or by yourself in your exchange. If they are in your trading wallet, they get sold for USDT.

Q1
How many trades am I likely to be in at any one time?

A1
You determine the size of your trades and set that in the app. We recommend around 10% of your total investment fund, but it is up to you. This means that, after taking fees into account, you can probably take a maximum of nine trades simultaneously. Your account will place trades for you, either automatically or manually, as determined by you as and when signals are issued. With all real trading, you cannot force the market. If the signals are there, we will issue them. If not, we will not.

It is highly likely that your trades will be spread across all four coins, but we cannot guarantee that. It is likely that sometimes you will only have one or two trades open and at other times your will have as many as your trading fund allows and still signals are being issued, signals that you will not be able to participate in.

Q2
I see I have several trades all in the same coin. Is this normal?

A2
This can happen if several signals get released for the same coin or if you are set up for AutoClick and you also select the trade manually. With a good trading strategy, we should see a reasonable spread across all of the coins, but it will not be unusual to have several trades in each coin.

Q3
Do I need to keep the app open on my mobile device at all times in order for the trading system to automatically trade for me or can it be closed?

A3
If you are taking the trades manually, you need to be logged into the app on your phone with notifications switched on in order to get the notification. Then you go into the app and manually click the icon. If you have AutoClick set up, then no, you do not need the app to be open on your phone. In fact, you do not even need to have the app installed on your phone at all if you do not want to.

Q4
How does 1Click know how much to trade each time?

A4
With 1Click, you must specify how much of your USDT will be placed on each trade. This is true whether you use the system in "1Click" mode or "AutoClick" mode. If you select "AutoClick" in the app or "Take the same trades as our traders" in the web site, when there is a buy signal, the trade will be placed automatically for you. If you also click on the trade alert in the app, you will take the trade twice, once in "1Click" mode and once automatically. If you have less USDT than your "Amount per trade", your exchange will still receive the signal from 1Click, but will not be able to place that trade.

Q5
What is the best coin to deposit to my exchange account?

A5
When you first deposit funds into your exchange trading account, we recommend that you convert it to USDT then wait for 1Click to send signals to your account to BUY whichever coin is about to rise in price. Bear in mind that if the market is already trending up or trending down, the first signal to BUY may take a while to come through. This is not financial advice and you are free to buy any coins that you like on the exchange as it is your money. However, 1Click can only buy or sell BTC, ETH, TRX and ADA at the moment.

Q6
Why can’t I take a trade even though it looks like I have enough USDT available?

A6
This is controlled by your exchange and it happens whether the trade is placed by 1 Click or if you go to your exchange and place the trade manually. If you have a lot more money than you need for a trade, your exchange will “allow” you to place a trade at your stated amount. However, the closer you get to placing all of your remaining USDT into trades, the more exchange will reduce the amount that you can purchase. If this restriction takes you below the amount per trade that you have set in your 1 Click back office, the trade will simply not happen. If you are placing the trade manually, you will see that the trade was taken, but at a reduced level.

For example, if you have 105 USDT in your account and go to your account to take a trade manually for 100 USDT, your exchange will probably only take a trade in the amount of 85 USDT. In 1 Click, if you have set your amount per trade to 100 USDT under the same circumstances, the trade would be rejected stating “insufficient funds”. With this type of trading, you either get what you asked for or nothing. Of course, you could reduce the amount per trade to say 80 USDT so that the next trade will go through, but don’t forget to adjust it back again later.

Q1
What do I do with the Bitcoin address and QR code on the payment page?

A1
The amount of BTC required to pay your subscription amount in dollars has been calculated for you and placed in a field. This amount is valid for the next 20 minutes. After that, you will have to start the process again. Clicking that field will copy that figure to your computer clipboard. You can then go to your sending wallet and paste that amount into your “amount” field. The same functionality is available for the Bitcoin address. Some wallet providers have apps that can scan the QR code to save you copying and pasting the address and the amount. Copying and pasting the destination wallet address and the amount is the normal method to use this information.

Q2
Can I pay my subscription in LTC (or any other coin)?

A2
You cannot pay your subscription with LTC just yet, but we are hoping to have that in place very soon. When we do, there will be an announcement on the Sunday evening Zoom meeting, in the Telegram chat and in the Facebook group.

Q3
If I pay my first subscription before the end of the 14 days free trial, will my next renewal date be based on the payment date or the end date of the 14 days free trial?

A3
When you pay your first subscription, your renewal date is set to 1 calendar month after the payment date, regardless of how many days of your free trial you have used. For subsequent payments, the date that you pay does not change the renewal date, whether you pay early or late.

Q4
How can I pay my subscription if I do not have any BTC?

A4
The person that introduced you can pay your subscription very quickly and easily and you can repay them with a direct bank transfer or some other payment. That is between you and them and is nothing to do with 1Click. At the moment, the only way for you to pay your subscription directly to 1Click is with BTC.

Q5
How do I find out whether my payment has gone through?

A5
In your back office under "My Office" >> "My Invoices" you can see all of the dates of your payments and you can download your invoices for each transaction. In your “Account” page you can see the date when your next subscription is due (this may take a little while to update following payment)

Q1
Can I pay my subscription to the same wallet that I have paid previously?

A1
No, Do not do that. Each invoice is associated with it's own wallet address. That is how we knoe that money we receive is to pay a particular invoice. If you use any other wallet address, even one that you have used before for 1 Click, that wallet is not associated with your current invoice and the money will not be received by 1 Click.

Q2
I did not get a confirmation email. How do I know if my subscription has renewed?

A2
You can check if your subscription has been renewed. In your back office, under "My Office >> My Invoices" you can see the transaction date of your last renewal. Under "My Office >> Account", in the "Profile" section, you can see your next renewal date.

Q3
How do I find out whether my payment has gone through?

A3
In your back office under "My Office" >> "My Invoices" you can see all of the dates of your payments and you can download your invoices for each transaction. In your “Account” page you can see the date when your next subscription is due (this may take a little while to update following payment)

Q1
When can I choose to become a customer?

A1
When you first register, you can select to become a customer. At any time during the 14 days’ free trial, you can select via the menu option to “Join/Renew” then subscribe as a customer. If your subscription has lapsed, when you log in, you will be taken to a payment page where you can subscribe or renew as a customer.

Q2
How can I downgrade from Affiliate to Customer?

A2
When you come to renew, if you no longer have any active referrals below you, you will be presented with the opportunity to downgrade to a customer or to renew as an Affiliate. Any commissions you have accrued up to that point will remain in your commission wallet. As a customer, if you withdraw your commissions to the point that there is a balance less than $0.01, you will no longer have access to your commissions wallet.

Q1
When can I choose to become an Affiliate?

A1
When you first register, you can select to become an Affiliate. At any time during the 14 days’ free trial, you can select via the menu option to “Join/Renew” then subscribe as an Affiliate. When you come to renew your customer subscription you will have the option to upgrade to an Affiliate. If your subscription has lapsed, when you log in, you will be taken to a payment page where you can subscribe or renew as an Affiliate.

Q2
What is an automatic upgrade?

A2
If you are on a free trial or you are a customer and you introduce someone that subscribes as a customer or an Affiliate, you are automatically upgraded to Affiliate. For an automatically upgraded free trial member, at the end of the free trial the only option you will have is to renew as an Affiliate. For an automatically upgraded Customer, you will have 10 days added to your subscription period and on renewal, your only option will be to renew as an Affiliate. Bear in mind that you will receive the additional $50 that the Affiliate membership will cost you as a commission from your referral, so effectively it is free to you to upgrade to Affiliate.

Q1
I have signed up a friend and have not received any commission. Why not?

A1
You will not get paid commissions when people register (sign up). You will receive commissions the second that they pay their subscription.

Q1
What exchanges are available?

A1
We will be extending to more exchanges as they become compatible with how 1Click operates, but at the moment you can only select HitBTC, Kraken and Bittrex. Kraken do not allow TRX/USDT trades to be taken and HitBTC cannot be used in the USA

Q2
Can I use my own exchange with 1Click?

A2
If you already have an account with one of the exchanges that we deal with, then yes. 1 Click has nothing to do with the arrangements you have with your exchange. The exchanges that we currently deal with are Bittrex, HitBTC and Kraken. You cannot connect 1 Click to any other exchange account

Q1
How can I activate my free 1Click marketing system?

A1
Once you have started your free trial or subscribed as an Affiliate, you will have access via the "My Office" menu to the “Marketing” page. Go to this page and click on the button “Activate my free 1Click Marketing system”. Check the details in the form and click the button. You will now be taken to our marketing partner to set up your 1Click Marketing System, including web sites, autoresponders, landing pages and more. There will be periodic training sessions to teach you how to do this.

Q2
How can I activate my free Botsii messenger bot?

A2
Once you have subscribed as an Affiliate, you will have access via the "My Office" menu to the “Marketing” page. Go to this page and click on the button “Set up my free Messenger bot”. You will be presented with a form to complete. When you click on “Submit”, the information will be sent to the Botsii Team, who will set up your messenger bot and be in touch with you in a few days. There will be periodic training sessions to teach you how to use Botsii effectively.

Q3
What happens to my access to the free marketing system at the end of the free trial period?

A3
If you fail to upgrade to Affiliate before the end of your 14 days’ free trading trial, you will no longer have access to the Marketing page and your NowSite account will be deactivated and your Botsii will be switched off. If you do subscribe as an Affiliate, both services will continue uninterrupted.

Q4
What happens when I upgrade to an Affiliate?

A4
If you had already activated your free 1Click marketing system and Botsii, when you subscribe as an Affiliate, they will both be reactivated and you will have access to the Marketing page.

Q1
How safe is my money?

A1
Your money is as safe in your exchange as your exchange operator can make it. Most exchanges have similar security to your bank account and having an exchange account is a lot like having an online bank account. However, your exchange security is a matter between you and the exchange operator and is nothing to do with 1Click.

Q2
How do I withdraw?

A2
In the information provided by your exchange operator they will provide you with instructions about how to withdraw. Very often there are fees for withdrawing. Very often there are criteria to be met before they will allow a withdrawal. Typically, these are things like address verification and ID verification (Know Your Customer or KYC). It is always better to get these checks done long before you need to withdraw.

Q3
Why are there fees for withdrawing?

A3
Every transaction done on the blockchain has to carry with it a small fee to pay the “miners” who provide the computers that keep the blockchain accounts all balanced. The fees are the responsibility of the person initiating the transaction. 1Click does not set the fees and does not earn any money from them.

Q1
How safe is my money?

A1
1Click keep your commissions safe in an online vault, that is where the keys are encrypted and all user secrets are linked to your wallet through a 256-bit AES cipher and 25,000 PBKDF2 hash rounds. This makes cracking a single Secret PIN extremely resource intensive: requiring over 1 million days on state-of-the-art computers today! The security surrounding your wallet is unknown even to 1Click.

We use multi-signature wallets built on top of Hierarchical Deterministic wallets (HD wallets), as outlined by the BIP0032 standard. Our website and API libraries use the up-to-date security standards such as BIP0062 and RFC6979

Q2
How do I withdraw?

A2
There are two ways to “withdraw” your commissions that you have earned in 1Click:

A2a
The first is to pay your subscription with commissions. When you go to the payment page, if you have enough Bitcoin to pay the dollar amount of your subscription, you will see a button “Pay with Commissions”. Clicking that button will cause a verification message and verifying that message will cause the subscription to be paid from your commissions.

A2b
If you want to withdraw your commissions, simply press the “Withdraw commissions” button. You will be asked to verify and when you do, the full amount of your Commissions will be withdrawn to your external wallet listed in your “Account” page. You do not need anyone to approve this transaction. It is your money and you can withdraw it whenever you like.

Q3
Why are there fees for withdrawing?

A3
Every transaction done on the blockchain has to carry with it a small fee to pay the “miners” who provide the computers that keep the blockchain accounts all balanced. The fees are the responsibility of the person initiating the transaction. 1Click does not set the fees and does not earn any money from them.

Q1
How can I get hold of the app?

A1
It is available in the Apple Store and the Google Play Store. It can be found by searching these two stores for “1 Click Trading Syste"app or, at the foot of the home page, click on whichever logo is appropriate for your mobile device

Q2
How do I log into the app?

A2
Use the same username and password that you used when you first registered for your 1Click account. If there is a challenge with access, go to the site and change your password. make sure your new password has at least one special character in it otherwise it will not allow access to the app, even though it may allow access to the site.

Q3
How long do alerts stay in the mobile device?

A3
Trade alerts stay on the app for 6 minutes or until they are taken manually. If the trade is taken automatically, the alert stays in the app for 6 minutes. The "notification" in your phone stays visible in your notifications area according to the settings of your phone, but normally until dismissed.

Q1
When I make money trading, do I have to pay taxes on that money?

A1
You should always consult a competent tax professional, preferably one who has experience with cryptocurrencies, for personal tax advice. In most countries you do have to pay taxes on earned income.

Q1
How do I cancel my subscription?

A1
Once a subscription is paid, it exists for 1 calendar month and cannot be “deleted”. However, you are under no obligation to use the services even if you have paid for them. Going forward, simply do not pay for the subscription. Your account will eventually be deleted as stated below.

Q2
How can I delete my account?

A2
Currently there is no method of manually deleting an account. If it is not used for a period of time, when we compress the User's database, all unused accounts will be "compressed out" i.e. deleted.

Q3
Am I committed for any length of time?

A3
No. If you want to leave, stop paying your subscriptions. As a security measure, delete your API and Secret Keys in 1Click and in your exchange account.